1. Introduction

These Terms & Conditions apply to all transport services provided by Arshad Transport Services. By using our website or requesting our services, you agree to be bound by these terms.

2. Services

Arshad Transport Services provides professional transport and delivery services as agreed with the customer. The scope, pricing, and delivery terms are defined on a case-by-case basis.

We reserve the right to refuse or cancel any service that does not comply with applicable laws or agreed conditions.

3. Booking & Agreement

A transport agreement is considered binding when:

• Written confirmation is provided by Arshad Transport Services, or

• The transport service has commenced based on mutual agreement

The customer is responsible for providing accurate and complete information regarding shipment details, addresses, and contact information.

4. Pricing & Payment

All prices are agreed upon prior to service unless otherwise stated.

Payment terms:

• Invoicing with an agreed payment deadline

• Late payments may incur interest in accordance with Norwegian law

Additional charges may apply due to:

• Incorrect or incomplete shipment information

• Waiting time beyond the agreed schedule

• Changes to the scope of the service

5. Customer Responsibilities

The customer is responsible for:

• Proper packaging and labeling of goods

• Declaring fragile, hazardous, or special cargo

• Ensuring goods are legal to transport

• Availability at pickup and delivery locations

Arshad Transport Services is not liable for damage caused by improper packaging or incorrect information provided by the customer.

6. Delivery & Delays

While we strive to meet agreed delivery times, delays may occur due to factors beyond our control, including traffic, weather conditions, or unforeseen circumstances.

Such delays do not constitute grounds for compensation unless otherwise agreed in writing.

7. Liability Limitation

Our liability is limited to direct and documented losses caused by negligence on our part.

We are not liable for:

• Indirect or consequential losses

• Loss of profit or business interruption

• Force majeure events

8. Cancellations

Cancellations must be submitted in writing.

Late cancellations may result in charges depending on preparation or service progress.

9. Privacy

Personal data is processed in accordance with our Privacy Policy, available on our website.

10. Governing Law & Jurisdiction

These Terms & Conditions are governed by Norwegian law.

Any disputes shall first be attempted resolved amicably. If unresolved, disputes shall be subject to the jurisdiction of Norwegian courts.