Privacy Policy
. Introduction
Arshad Transport Services respects your privacy and is committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding your data.
2. Information We Collect
We may collect the following personal information when you use our website or contact us:
Full name
Phone number
Email address
Company name (if applicable)
Pickup and delivery addresses
Transport-related details
IP address and technical browser data
3. How We Use Your Information
We use your personal information to:
Respond to transport inquiries and service requests
Provide quotations and customer support
Process and manage transport services
Improve our website and services
Comply with legal obligations
We only process personal data that is necessary for these purposes.
4. Legal Basis for Processing
We process your personal data based on:
Contractual necessity (to provide transport services)
Consent (when you submit contact forms)
Legal obligations
Legitimate business interests (such as service improvement)
5. Sharing of Information
We do not sell or rent your personal data.
We may share your information with:
Operational partners involved in delivering transport services
Accounting and administrative service providers
Public authorities where legally required
All third parties are required to protect your information.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
7. Your Rights
Under GDPR, you have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data
Restrict or object to processing
Request data portability
To exercise your rights, please contact us using the details below.
8. Cookies
Our website may use cookies to improve user experience and analyze website traffic.
You can manage or disable cookies through your browser settings.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.